Privacy Policy and Cookie Usage

1. Privacy Policy

Your privacy is our priority. This document describes how we collect, use, and protect your information when you visit our website.

1.1 Information We Collect

Automatically Collected Data

When you visit the website, we automatically record:

• IP address
• Browser type
• Operating system
• Visited pages
• Date and time of visit
• Referral URL (where you came from)

User-Provided Information

When placing an order, we collect:

• Name and surname
• Email and phone
• Delivery address
• Payment details (securely processed via Stripe)

1.2 Use of Information

We use your data for:

1. Order processing - product delivery
2. Communication - confirmations, inquiries, support
3. Service improvement - visitor behavior analysis
4. Legal obligations - accounting, taxes

1.3 Data Security

We implement the following measures:

• SSL encryption - all communication is encrypted
• Secure servers - data stored on protected servers
• Regular audits - security system checks
• Limited access - only authorized personnel

1.4 Data Sharing

We share your data only with:

• Carriers (for order delivery)
• Payment gateways (Stripe for payments)
• Analytics services (Google Analytics - anonymized)

We NEVER sell your data to third parties for marketing purposes.

2. Cookies

2.1 What Are Cookies

Cookies are small text files stored in your browser that allow the website to remember your preferences and improve user experience.

2.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for website functionality:

• Security cookies - protection against attacks
• Cart - remembering products in cart
• Login - maintaining logged-in user session

These cookies cannot be disabled as they are essential for website operation.

Analytics Cookies

Help us understand how visitors use the website:

• Google Analytics - anonymous traffic statistics
• Web Vitals - page performance measurement

Preference Cookies

Remember your choices:

• Website language - selected language (CS/EN)
• Cookie consent - your cookie decision

2.3 Cookie Management

You can manage cookies in your browser settings:

Chrome:

1. Settings → Privacy and security → Cookies
2. Choose preferred protection level

Firefox:

1. Options → Privacy & Security
2. Cookies and Site Data

Safari:

1. Preferences → Privacy
2. Cookies and website data

Edge:

1. Settings → Cookies and site permissions
2. Manage and delete cookies

2.4 Third-Party Cookies

We use the following third-party services:

• Stripe - payment processing
• Google Analytics - web analytics
• Vercel Analytics - performance monitoring

3. Your Rights

You have the right to:

1. Access - request a copy of your data
2. Rectification - correct inaccurate data
3. Erasure - request data deletion
4. Restriction - restrict processing
5. Objection - object to processing
6. Portability - obtain data in structured format

To exercise your rights, contact: info@pohrebni-vence.cz

4. Cookie Usage Consent

On your first visit to the website, we will ask for your consent to use cookies. You can:

• Accept all - allow all cookies
• Customize - select cookie categories
• Reject all - allow only essential cookies

You can change your decision at any time in cookie settings.

5. Policy Changes

We may update these policies. We will inform you of significant changes through the website.

Last updated: October 25, 2025

6. Contact

For questions regarding privacy or cookies:

Email: info@pohrebni-vence.cz Phone: +420 735 116 328

For GDPR inquiries, visit our GDPR page.